CSV Import

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When you have a batch of orders in a spreadsheet export, upload it as a CSV in the portal. You map the columns once per file and the rows are imported together. This is the self-serve batch path; for a single order, the manual order form is quicker.

How to import

Open the Integrations card in your portal and choose CSV import.
Upload the file. Pick your .csv. The portal reads the header row and shows you the columns it found.
Map the columns. Match each order field (order id, customer name, phone, address, items, and so on) to a column in your file. The order id column is what we use to avoid importing the same row twice.
Import. The rows are queued and become orders in your Needs review list.

Row limit and partial imports

A single upload imports up to 200 rows. If your file has more, we import the first 200, mark the import partial, and report it as truncated so you know there is more to do. To finish the rest, upload the same file again: the rows already imported are recognised and skipped, and only the new rows past the previous batch are added.

Safe re-upload

Re-uploading the same file does not create duplicates. We deduplicate on the order id you mapped, so importing a file twice, or finishing a truncated import, only ever adds rows we have not seen before.

Needs review

Imported rows land in Needs review and do not dispatch until confirmed in your portal. See automated order ingestion.