Policies

Three operational policies and two legal documents. The SLA, liability, and storage pages cover what we commit to operationally and where the limits sit. The Privacy and Terms pages live on samvertex.com as the formal legal documents; the redirect stubs in this section point you there directly.

Browse policies

SLA commitments What we commit to operationally, how we report against it, and what happens when an SLA is missed.

Liability and insurance Standard liability, cargo insurance options, and the claim path.

Storage policy What you can store with us, inbound expectations, and what we will not store.