Account and Billing

Five pages cover everything finance needs to know about working with us: when invoices issue, how to pay them, what the line items mean, how to raise a dispute, and what triggers an account pause. Monthly AED invoicing, no contracts, no minimums, and every line on the invoice ties back to a service category we deliver.

Browse account and billing

Invoicing Monthly cycle, AED currency, how invoices reach you, payment terms, and the late-payment path.

Payment methods Bank transfer in AED, cheque on request, and what we do not accept yet for invoice settlement.

Invoice breakdown Line item structure, how quantities are calculated, what is bundled, and where to see live counters.

Disputes How to raise a billing or COD dispute, what happens next, and the typical outcomes.

Suspension What can pause an account, what we do first, and how to reinstate.